Testimonies
“I would like to say I have always felt very good with the environment, the staff, the treatment, but the main reason I go is because of Jerry Browning. He is extremely compassionate. He listened to my symptoms and prescribed exactly what was needed to treat me. Exactly what I myself had researched! That was amazing, I prayed before I came, did not want to tell him what I needed, he knew. So just a huge thank you to Jerry Browning. It is extremely hard to find healthcare professionals that really care!! Thank you!
~P.D.
Texarkana, Texas
October 12, 2011
I just wanted to let you know how much I appreciated being seen at your clinic, when I was unable to see my own doctor. Being able to make my own appointment online was great and saved me the hassle of going up there and having to wait. I have used you all before, and I have been satisfied with each visit. Dwayne Bricker is good and explained a lot to me about my condition that even my own urologist in Tyler hadn’t. He also explained it in a way that I could understand without feeling like I was being talked down to. A lot of doctors treat their patients like they haven’t got a brain in their head or like they are talking to a child. This visit was a nice change of pace.”
~L.G.
Longview, TX
October 7, 2011
I was very impressed with your clinic. It was nice and inviting. Coffee & water available for all. The service was quick & efficient. My daughter asked if this could be her new doctor!! I will highly recommend your clinic.
~J.B.
Texarkana, TX
October 4, 2011
The whole experience of the visit was fantastic. From the front desk service, to the wait time, to the actual doctor’s consultation, I was very pleased. I would recommend HealthCARE Express to anybody and everybody.
~J.F.
Texarkana, TX
September 22, 2011
I just wanted to write and tell you that I have always had great experiences at HealthCARE Express in Longview. I love that I don’t have to have an appointment if I am sick or hurt and I never have to wait long. The staff is always very nice and understanding and they listen to me. The office conveniently sends my prescriptions to the pharmacy for me and the whole process is easy and seamless which is so nice when you are not feeling well. I will continue to go to HealthCARE Express for all of my basic medical needs and I always suggest your facility to friends, co-workers and family!
-N.D.
Longview, Texas
September 21, 2011
I will say that the visit was good. The wait time was short and everyone was very nice. If a need arises again you can be sure I would come back or that I would recommend you to others.
~J.R.
Texarkana, TX
September 9, 2011
I love this clinic!!!! Everyone is always so sweet and welcoming. I cannot think of a single complaint for this office or any of your offices. I’ve been to many doctors in my life and this one outranks all others. In my book Healthcare Express is #1 in the world for clinics.
~R.C.
Wake Village, Texas
August 30, 2011
I have become a steady customer at the clinic on 7th Street because I can get in and out so quickly. … Everyone is friendly and very professional. I have been coming to the clinic for years. … Thanks for everything.”
~J.B.
New Boston, TX
August 15, 2011
“All visits have been very pleasant. The staff is excellent, and Kevin takes time to listen and advise. More than pleased.”
D.S.
Texarkana, TX
August 5, 2011
“I was very pleased with the level of care and concern with the way I was treated, it was very professional. In my line of work I deal with customers in a Catastrophe situation everyday I work, and always try to make sure my customersfeel that I’ve answered and addressed all of their concerns to createt he best customer service and customer retention possible. I try my best to treat everyone with the utmost respect, and I felt that your team did just that. Again thank you and everyone there for thecare and concern and professionalism. It mean’s more to me than you know.”
~J.K.
Texarkana, TX
August 2, 2011
“Staff was courteous and professional and made me feel like a person and not just a patient.”
~C.P.
Longview, TX
August 1, 2011
“My experience was top notch! I was treated with respect and compassion. If I need medical attention last minute in the future, I will definitely revisit Healthcare Express in Texarkana. I also have no hesitations about suggesting it to friends and family! I received five star service and I thank your staff for that!”
~A.P.
Texarkana, TX
May 24, 2011
“My visit on Friday was a very pleasant one. I registered on-line and received an approximate time to be seen. I completed 2 forms once I arrived and waited a couple of minutes before being called back. The nurse who took my VS and Hx was very professional and pleasant, as well as friendly. The PA who saw me was also very professional and pleasant and friendly. The x-ray procedure was also pleasant, and she apologized for thediscomfort I felt being on my right hip during at least 2 of the films beingtaken. She assisted me with sitting and getting down off the table. I can say with certainty, my whole experience was a good one, and I have recommended you all to others and will continue to do so. Thank you, and I hope you all enjoy a long relationship in Longview.”
~L.D.
Longview, Texas
May 23, 2011
“Very impressed with the Web Check In Service. So convenient for working people!!! I arrived approx 10 min earlier as I knew I would have to fill out paperwork. I was called back promptly, treated promptly and was back at work in about an hour!!! That is all but unheard of in the majority of walk-in clinics. Extremely impressed with the efficiency and the care of the Wake Village location as it is 5 min from my office.”
~M.F.
Wake Village, TX
May 16, 2011
“I’m from Dallas and this past Thursday, I woke up early to head to Texarkana directly from my house for business. As I was walking out the door, I bent down to pick up my briefcase, and I felt that same awful pain that has caused me so much grief in the past. The 3 hour drive to Texarkana was miserable, and I finally got to the point that I did a search for ‘urgent care’ on my iPhone. Thankfully, ‘HealthCARE Express’ popped up on the map and you guys were located right next to the jobsite I was visiting for the day. I stopped in as soon as I got in to town, around 9:30am. I was quickly very impressed with Healthcare Express, from the nice, new, comfortable facility, to the speed at which I was in and out after seeing a doctor, to the compassion and thoroughness of everyone who helped me out that morning. I was in and out extremely fast and, since I was on business, this was very much appreciated. Furthermore, the check in and check out folks were outstanding, helpful and kind. As for the doctor, I regretfully can’t remember his name, but he seemed to feel genuinely bad for me as I described my past disc issues and the pain I was currently in. By the end of the day, I was feeling MUCH better and I’m happy to say, a week later, I’m back to normal. This was the quickest a ‘flair up’ has subsided…and I just wanted to say a sincere thanks. HealthCARE Express is an outstanding organization!”
~C.H.
Dallas, TX
April 7, 2011
“I had to bring my son in last month, due to illness. His regular Dr. was so overbooked that they couldn’t see him. My friend works next door at Century 21, and she told me about Healthcare Express (Longview location). I am sooooo thankful that I now know about your office. I called one of your competitors, and got quotes for a visit (we are self pay, no insurance) and their fees were MUCH higher. Not only are their fees much higher, but the office itself is nowhere near as nice, and modern, and clean as your facility is! So, to make a long story, short. I paid a reasonable price, in a very clean environment, with wonderful staff, and excellent care! I have already recommended Healthcare Express to my family and friends, and should the need arise, I will ALWAYS use you guys!”
~A.C.
Longview, TX
March 17, 2011
“We found our visit reasonably brief. Staff very friendly and efficient. We will continue to use your facility. Since we are from DeQueen, your facility is more convenient than going to the ER, which can land you many hours just in the waiting room. So just continue the way you are.”
~L.N.
DeQueen, AR
February 18, 2011
“Seeking healthcare on a Saturday afternoon is not on my top 10 list of things to do. However, this past Saturday afternoon I needed help, and I came to your facility. This was my first visit there, and I was pleasantly surprised. From the time I walked through the front door until the time I left, I felt very comfortable with your service. PA Kevin Kusch and his LVN, DeeDee, were very professional and efficient in diagnosing my problem. I already feel much better. I feel very comfortable recommending your facility to those who need first class medical care.”
~R.M.
Longview, TX
February 9, 2011
“I have only used your Texarkana clinic before, but was equally impressed with the people and service in Wake Village. From the girl who handled my paperwork to the nurse who took my vitals to the great PA who saw me, I was treated like a special sick person — one who has the flu and felt awful! I just want to say thanks. I am still not well today, but I know I am gonna live (ha). The people you have and their attitudes and care are a true testament to YOUR dedication and care with employees and ultimately, patients.”
~R.R.
Texarkana, TX
February 4, 2011
“I brought my 6 year old daughter in to be seen last Saturday morning. I am a nurse for Longview Regional ASC and my husband is a nurse at Good Shepherd in the ER. Your facility was very clean, and I would like to commend your staff. That was one of the best pedi visits I have EVER had ! The wait was minimal and the nurse was fantastic with my daughter. Dewayne Bricker also was very good with my daughter. We will be back if we ever need your services again and I will highly recommend your clinic to everyone I meet!! Thank You very much for setting such high standards!!”
~S.P.
January 27, 2011
Longview, TX
“I have to say both my visits were the best. I’m so used to having to sit and WAIT forever to be seen by a doctor. When I fell out of my deer stand, my left arm was killing me and it being so close to Christmas we used your medical clinic. I got seen quick and everything was speedy and people seemed like they cared. I got taken care of by a P.A. and she was GREAT!!! I can’t say a bad word about my visit. I could go on and on about ya’ll, PLEASE keep doing what ya’ll are doing cause it works and everyone was great. If I ever need to come see Health Care Express again TRUST ME I WILL.”
~J.Z.
Texarkana, TX
December 31, 2010
