Category — Customer Comments

“Thank you for the follow up on my recent visit. This is not the first time I have visited your facility, and I have to tell you that every time I have visited for medical attention or pre employment testing your staff has been very efficient and courteous. On this last visit I was very much under the weather from all the Pollen in the air and I was seen by Dr. Paul Sarna, whom used to be my family physician and I cannot praise him enough. Dr. Sarna took excellent care of me and when I called back a few days later for some information on sinus medicine he took immediate action and had one of your staff fax in a prescription. I would like to comment on your staff while we are on the subject, I have seen several different staff members through the several times I visited and everyone that I talked to or had service from have been nothing less then professional and extremely courteous. I would like to thank you once again for following up with me and also thank your staff for being so kind and professional.
Sincere regards,
-D.T.”

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“Just a note to thank the personnel at your Richmond Road facility for caring. While under treatment for flu/pneumonia by Dr. Paul Sarna and others, a routine chest xray displayed a suspicious mass in the lung. I was advised to have a ct scan and the results confirmed the problem.

Thanks to this early warning, I will undergo surgery at Baylor Medical next week. Doctors there inform me that the operation will be far less traumatic than if I had begun to have symtoms.

Thanks again,
-B.M.”

Below are just a few of the nice things our guests have said about us this month…

RICHMOND ROAD CLINIC
Everyone here is friendly, courteous & helpful.
-M.E.

David Ward apologized for keeping me waiting, but I waited less time than I often have for an appointment elsewhere. I’m new to town and was leary of just walking in somewhere I had no prior knowledge of, but I will be back! Thanks for your friendliness and service-oriented attitude of the whole staff.
-C. L.

Just found out about web checkin. Good idea.
-J. B.

Y’alls staff is top notch and very easy to talk to and work with.
-S.H.

Prompt, friendly ,professional, care!
-R.J.

This is the only place in town me and my family go for our needs.
-J.A.

Great customer service and very friendly staff.
-M.P.

The doctor and nurses were very kind and concerned.
-S.T.

WAKE VILLAGE CLINIC
Used internet registration – very convenient and orderly! Each time my visit is very professional.
-M.B.

Excellent service – very prompt, informative, really seemed to care about me and my health.
-M.K.

Dr. Reynolds has been very helpful & I appreciate his professionalism & courtesy as well as the entire staff.
-M.H.

Yall are the best! I always enjoy coming here. Very friendly!
-C.D.

I really like Jerry Browning. He is very kind and compassionate and spends time listeningand trying to give the best care he can.
-A.B.

Your staff is very professional & I wouldn’t go anywhere else.
-W.S.

Best Dr. office I’ve ever been to.
-C.E.

MAGNOLIA CLINIC
Very fast visit and would come back again.
-S.H.

Very impressed w/ the friendliness & competency of the staff.
-J.B.

Dr. & nurse were very easy to communicate w/ and answered questions very nice.
-M.R.

I appreciate the attention and concern given my mom, who is visiting from out of town. The promptness and professionalism was very good.
-M.I.

I highly recommend anyone to visit this facility.
-L.W.

Please feel free to leave comments about your experience at Healthcare Express!!